First of all, due to the fact that we just went through a seven-day long legal holiday, the shipment schedule originally scheduled for the beginning of October has been delayed by a week, and we apologize for any inconvenience caused to all backers.
But finally, we can bring good news to all you backers: after a period of production and testing, we've finally started shipping them out.
Due to the limited production capacity , we sent out the first batch of 40 packages, because our factory is in the inland city, so we need to send it to the port 1500 km away first, and then sent by the port of the international shipping company to your hands, the shipping order number will be generated in the port to receive the goods, we will be synchronized with the first time to the Pledge Box. it is expected that after 3~5 days after the first batch of support for our product It is expected that the first batch of backers who support our products will be able to check the transportation information in 3~5 days. In the meantime, backers with backer number 1~40 should pay attention to the delivery information.
After 40 backer also need not worry, our production has not been affected by the shipment, the remaining products are still in production, we will continue to ship, is expected to be able to send out all the latest in November, each batch of shipments will be released after the UPDATE notification, please be patient, thank you very much for your support.
In the meantime, if you have any questions, please feel free to contact us through our facebook group or by email.
Here is the information about the shipment:
We customized our courier packages and put each backer's shipping information on the outside of each package to prevent shipping errors!
All the mainframe and accessory boxes are wrapped in plastic sealing film, and desiccant is placed inside to maximize the avoidance of humidity changes on the product during long-distance transportation.
According to the different packages purchased by each backer, we have made a distinction between each other, for the purchase of a larger number of backer, you may receive more than one package, specific to the delivery status shall prevail, then will be reflected in the express message.
Once again, a friendly reminder to all backers, please double check your shipment information for accuracy and contact support@makagic.com if you need to make changes.
Finally, I would like to apologize again for the delay in delivery! We have encountered a lot of resistance, but have overcome them all with the support of all you backers and are about to embark on a successful delivery!
Thank you backers for your continued support and understanding, it's what keeps us going.
